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There are generally three situations in which the call peak of the customer service center occurs:

Before sending, prepare how to send, what to send, and where to send. When we work on outbound calls, especially when conducting telemarketing or telephones return visits, in order to improve the efficiency of communication, we must prepare the follow

The outbreak of COVID-19 has catalyzed enterprises to accelerate the process of digital transformation. Video live broadcast has become an effective connection and driving method for enterprises' internal communication and external marketing. The out

From October 19 to 20, 2021, the 2021 customer World annual conference and the 17th "golden ear mark cup" China's best customer center selection and award ceremony were held in Beijing. The China's best customer center selection and award ceremony wa

The 2021 China customer contact center Award (CCCCA) was officially released to domestic and foreign media. In the post epidemic era, the annual conference of China customer contact center industry development was held in Wuhan

Recently, Chengbo Information Co., Ltd. and Shaoyin Technology Co., Ltd. have reached a strategic cooperation. On April 6, 2022, the project launching ceremony was grandly held in Guangzhou workplace. We are honored to invite many leaders of Chengbo